Return within the 100-Night Trial

If you wish to return an item, you have the right to do so within our 100-nights return window*, which means you have 100 nights after receiving your item to request a return.

No question asked – you can decide to return your product for whatever reason within the framework of the 100-night trial. To be eligible for a return, your item must be in good condition, and in its original packaging. It must include the device, the charger and its manual. You’ll also need the receipt or proof of purchase. If not, any refund or exchange will be refused.

You can contact us for any return questions.

* The 100-night trial is only available on

How to return?

To start a return, please use our contact us form, and we’ll send you instructions on how and where to send your package (Returns are at customer's expense).

Items sent back to us without first requesting a return will not be accepted.